How do I fill the search phrase suggestions?

When you first start using the Tweakwise app, the suggestion database will be empty. This means visitors will not see any suggestions when entering a search request. However, the search phrase database might already contain some search requests from the demo shop.

Every time a visitor enters a search request that leads to one or more results, the search phrase or word will be saved as a suggestion. We apply the Wisdom of the Crowd principle to this feature.

If certain search requests should not be used as a suggestion, you can always add these to the blacklist.
To do this, go to 'Suggestions → Established suggestions' and click on the 3 dots after an established suggestion and use the button 'Put on blacklist'

The module 'Suggestions → Blacklist suggestions' contains all blacklisted search requests. Here you can also manually add new search requests to the blacklist. You can use wildcards to do this. Using wildcards, you can blacklist all suggestions which contain a certain word by using an asterisk (*). See the examples below on how to use the asterisk to add the suggestion ‘book’ to the blacklist:

You can also add your own suggestions. Supply the desired search query suggestion and the storeview in which it should be active. This way, your Dutch shop will not contain any French suggestions. These manual suggestions are always shown above the automatically suggestions and the blacklist will not be applied to the suggestions.
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You can add a new manual suggestion through a CSV. document or by using the 'New manual suggestion' button.
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If you have multiple manual suggestions you want to add at once, use the 'Export as .csv' button, even if you haven't got any manual suggestions yet.
Use the following structure:
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- Leave the field 'id' empty if you haven't got any manual suggestions yet or when you want to add a new manual suggestion to the current ones.
- Fill the correct 'id' in when you want to update a current manual suggestion.
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If you upload all the manual suggestions in one document, you will see the following indication:
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Only the manual suggestions that are a match to the categoryid of the suggestions-configuration will be uploaded. You upload the document multiple times in that situation.