Tweakwise generates automatic search suggestions based on the search behavior of your website visitors. These suggestions are built only if the search behavior is correctly forwarded to Tweakwise.
When does a search phrase count?
A search phrase is registered as soon as a visitor performs a search in the search bar. In live search, this even happens while someone is typing. If a visitor clicks directly on a suggestion or product without performing the search, then that does not count as a search phrase.
Each search phrase counts as 1 point. That score determines how often a suggestion is shown: the more points, the more relevant. To keep the suggestions current, that score is reduced slightly every hour by a factor of 0.98. After 24 hours, about 61% of the original score remains. That way, outdated searches automatically fade into the background.
Do follow-up actions also count?
Yes, if a visitor views multiple pages or clicks further after searching, that contributes to the score - as long as those follow-up actions are linked to the original search query.
When is a search query saved or not saved?
A search is saved only if:
At least one product is found as a result.
The search phrase is not matched only through Fuzzy Search.
How does this work with autocorrections?
When a search is automatically modified (for example, due to a spelling error), only the corrected search phrase is recorded - that is, the one that actually returns results.
For example: if “fietsbal” is adjusted to “fietsbel” only the latter is saved as a suggestion.